Returns & Exchanges
At ThryveAura, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
2
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and labels remain attached.
3
Ship It Back
Affix the prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing